Sustaining the links with Local Directgov

How to Guide: Data Collection for Local Directgov Programme

SUSTAINING THE LINKS WITH LOCAL DIRECTGOV

Important dates that you need to know as they will impact on Local Authorities.This factsheet provides guidance on keeping the data provided to Local Directgov up to date, and also how to access ongoing help and advice. It covers

Determining the best approach
Using a portal
Maintaining the link data
Submitting data files to Local Directgov
Responding to alerts from Local Directgov
Informing Local Directgov of important changes
Accessing Local Directgov support

Determining the best approach

By the end of March 2006, local authorities will have submitted to Local Directgov their URL data for the full range of local service/interactions that relate to their authority. In the majority of cases, this data will have been collected and submitted via the esd-toolkit either by updating a csv formatted file, or by manually entering the data into the esd-toolkit. In a few cases, an authority may have used an XML file for uploading this data.

Local Directgov is using this data to redirect Directgov users to the correct pages in the local authority site.

To maintain the integrity of these links, local authorities need to continue to provide Local Directgov with details of any changes to these link addresses. Changes in the authority's site which could impact the Local Directgov links include

Local authorities differ in how they deliver their websites. Local Directgov has developed a number of different models for authorities to use to sustain the data.

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For further information please contact your Local Directgov Engagement
Support Officer. Click on the link below to see which Engagement Support
Officer is working with your Local Authority:

www.ldghowto.org.uk/21.htm