How to Guide: Data Collection for Local Directgov Programme

• Local DirectGov    Programme
• Top 5 Benefits for Local    Authorites
• What Data is Needed for     Phase 2?
• How to Collect the data
• Manual Data Collection
• CSV Files (Spreadsheet)    Data Collection
• XML Data Collection
• Guidance on Selecting    and Entering URLs into    the esd-toolkit
• Sustaining the Links    with Local Directgov
• What Support will you    get?
• The Role of the    Portals/LGOL Consortiums
• Key Dates
• Metadata
• Overview of Technical    Approach for Local    DirectGov
• Using a CMS to Provide    the Required Data
• Sources of Information
• Appendix A. Local    DirectGov Projects
• Appendix B. FAQ
• Appendix C. Who's Who in    the Local DirectGov    Programme?
• Appendix D. Customer    Journey
• Appendix E. An    Introduction to    Metadata
• Appendix F. Controlled    Lists
• Appendix G. List of    Engagement Support    Assignments

APPENDIX G LIST OF ENGAGEMENT SUPPORT ASSIGNMENTS

The tables on the following pages give the contact details of the Engagement Support Officer assigned to work with each council.

In the first instance, please address your queries to the assigned ESO. If you have difficulty in contacting him/her, please leave a message with the Local Directgov Enquiry Line on 0845 6017848. They will take responsibility for forwarding it to the correct person.

If you have wider issues concerning the support provided in your region or to your authority, please contact the Business Change Manager for your region. Their names and contact details are available for download.